Introduction
At Exclusive Highline, your privacy is our top priority. We are dedicated to protecting your personal information and ensuring that your data is handled with the utmost care and security. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, Exclusive Highline, or engage with our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website or services.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
Personal Information
Identifiers: Name, email address, phone number, postal address, and payment information (e.g., credit card details).
Account Information: Username, password, and profile details.
Transaction Data: Purchase history, order details, billing information, and shipping addresses.
Non-Personal Information
Usage Data: IP address, browser type, device information, operating system, and browsing behavior (e.g., pages visited, time spent on the site).
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze website traffic, and personalize content.
Information from Third Parties
If you connect to our site using third-party platforms (e.g., Facebook, Google), we may receive information such as your name, email, profile photo, and public profile information.
2. How We Use Your Information
We use your information for the following purposes:
To Provide and Improve Services: Operate our website, process transactions, fulfill orders, and enhance user experience.
To Communicate with You: Send order confirmations, updates, and respond to inquiries.
To Personalize Your Experience: Show relevant products, offers, and content based on your preferences and browsing behavior.
For Marketing and Promotions: Send promotional emails, newsletters, and special offers (you can opt out at any time).
For Analytics and Research: Analyze website usage, track trends, and improve our services.
For Legal and Security Purposes: Comply with legal obligations, enforce our terms of service, and protect our rights and the rights of our users.
3. How We Share Your Information
We may share your information in the following circumstances:
Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, fulfilling orders, and providing customer support. These parties are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Compliance: To comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
With Your Consent: We may share your information with third parties if you provide explicit consent.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Your Choices and Rights
We believe in giving you control over your personal information. Here’s how you can manage your data:
Opt-Out of Marketing Communications
You can unsubscribe from promotional emails by clicking the “unsubscribe” link in the email or contacting us at exclusivehighline@proton.me .
Cookies and Tracking Technologies
You can manage cookies through your browser settings. Disabling cookies may affect your experience on our website, such as the ability to save preferences or complete transactions.
Access and Update Your Information
You can review and update your account information by logging into your account or contacting us at exclusivehighline@proton.me .
Data Deletion
You may request the deletion of your personal information, subject to certain legal obligations we must comply with.
5. Data Security
We take data security seriously and implement industry-standard measures to protect your information, including:
Encryption: Sensitive data, such as payment information, is encrypted during transmission using Secure Socket Layer (SSL) technology.
Firewalls and Secure Servers: Your information is stored on secure servers protected by firewalls.
Access Controls: Only authorized personnel have access to your personal information, and they are required to maintain its confidentiality.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will promptly notify you in the event of a data breach.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you close your account, we may retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.
8. International Users
If you are accessing our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our website, you consent to the transfer of your information to the United States.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Last Modified” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Phone: +1 (650) 762-5788
Email: exclusivehighline@proton.me
Address: United state Arizona
We are committed to addressing your concerns promptly and transparently.
11. Your Trust Matters
At Exclusive Highline, we value your trust and are committed to protecting your privacy. Thank you for choosing us as your trusted partner in equestrian excellence.
Last update: November 2023